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Return Policy

Nichols is committed to customer satisfaction, and our policies reflect this commitment.

 

Nichols issues refunds within 30 days of purchase based on the original form of payment: All refunds issued by Nichols for returned merchandise must match the original form of payment. Customers will receive cash refunds for cash and check purchases, credit to the appropriate card for debit and credit card purchases, credit to the appropriate account for Apple Pay, PayPal, and other purchases using authorized payment systems, and merchandise credit for gift card or merchandise credit card purchases or any return without a receipt or packing slip. Cash refunds require an original purchase receipt.

At this time, you can return merchandise purchased online to our MANY LOCATION ONLY for refund, credit or exchange as follows:

1) Return with a purchase receipt: If you have a valid purchase receipt, Nichols will give you a refund of the purchase price in the original form of payment, or an even exchange of the merchandise.

2) Return with a gift receipt: If you have a valid gift receipt, Nichols will give you a refund of the purchase price in the form of a merchandise credit, or an even exchange of the merchandise.

3) Return without a receipt: If you do not have a valid receipt, Nichols will attempt to verify the purchase if it was made with a credit or debit card. If Nichols verifies the purchase, we will give you a refund of the purchase price in the original form of payment, or an even exchange of the merchandise. If Nichols cannot verify the purchase, we will give you a merchandise credit equal to the item’s lowest price sold within the past 90 days, or an even exchange of the merchandise. Customers must present valid government-issued photo identification (ID) to make a return without a receipt.

Nichols Stores is committed to keeping our prices low everyday by preventing fraud and abuse in the return process.  We carefully monitor returns for fraud and abuse and we reserve the right to limit returns or exchanges, regardless of your presentation of a valid receipt or packing slip.

 

You can return merchandise purchased online by parcel carrier/mail for refund, as follows:

 

1) Return by parcel carrier/mail with a packing slip: If you have a valid packing slip, you may return the merchandise to Nichols by parcel carrier/mail at the address below for a refund of the purchase price, less other Nichols charges (unless you are eligible to receive a refund of such charges – see below for more information), in the original form of payment:

Nichols Warehouse

895 Sabine Street

Many, LA 71449

Please fill in any requested information on the packing slip, and include the packing slip in the return box. Nichols will issue refunds after it has received and inspected the returned merchandise. Items purchased online and picked up in store are not eligible for return by parcel/carrier and must be returned in store.

 

NON-RETURNABLE ITEMS

 

  • Firearms: All firearm sales are final, and customers must return any damaged or defective firearm to the manufacturer for warranty repair or claims.

 

  • Ammunition: All ammunition sales are final, and customers must return any damaged or defective ammunition to the manufacturer for warranty repair or claims.

 

  • Shooting Accessories: All sales of explosive binary targets, smokeless powder, and smokeless propellant are final, and customers must return any damaged or defective merchandise to the manufacturer for warranty repair or claims.

 

  • Bows and Cross-Bows: All bow and cross-bow sales are final, and customers must return any damaged or defective bow or cross-bow to the manufacturer for warranty repair or claims.

 

  • Gift Cards: Gift cards are redeemable for merchandise and in-store services at any Nichols store or for merchandise online. Customers cannot redeem gift cards for cash or credit unless required by state law, and Nichols cannot replace lost, stolen, or altered cards. In certain states, gift card balances of less than a certain amount may be redeemable for cash. Check the law of your state for more information. Customers may return unused gift cards for a refund of the gift card’s purchase price with a valid receipt or packing slip and valid government-issued photo identification (ID).

 

SHIPPING POLICY

 

Orders will be processed in 1-3 business days (UNLESS stated otherwise in product description) before it is shipped out. Once a label is created, regardless if it has left our facilities, we are no longer responsible for your package. Please contact the shipping carrier for further assistance.